PROTOCOLO COVID-19
Guía de Buenas Prácticas y recomendaciones preventivas, elaboradas por el Ministerio de Salud de Chile.
¿Cuales son los sintomas del Covid –19?
✓ Fiebre sobre los 37,8 grados o más
✓ Tos
✓ Dolor de garganta al comer o tragar fluidos
✓ Mialgias o dolores musculares
✓ Dificultad para respirar
✓ Dolor toráxico
✓ Pérdida brusca de olfato o gusto
✓ Diarrea
✓ Cefalea o dolor de cabeza
✓ Calofríos
Medidas de autocuidado
✓ Fiebre sobre los 37,8 grados o más
✓ Tos
✓ Dolor de garganta al comer o tragar fluidos
✓ Mialgias o dolores musculares
✓ Dificultad para respirar
✓ Dolor toráxico
✓ Pérdida brusca de olfato o gusto
✓ Diarrea
✓ Cefalea o dolor de cabeza
✓ Calofríos
Medidas de autocuidado
Medidas de higiene
Lavado frecuente de manos (lavado con agua y jabón por lo menos 20 segundos, o soluciones alcohólicas):
✓ Primero mojar las manos con agua.
✓ aplicar el jabón y frotar las manos limpiando entre los dedos y bajo las uñas.
✓ Aclarar con abundante agua corriente.
✓ Secar las manos con una toalla de papel desechable.
✓ Cerrar la llave con la propia toalla de papel desechable.
✓ Tirar el papel desechable a un basurero con tapa de pedal y, si es posible, con bolsa de plástico, y cerrar el basurero.
Lavado frecuente de manos (lavado con agua y jabón por lo menos 20 segundos, o soluciones alcohólicas):
✓ Primero mojar las manos con agua.
✓ aplicar el jabón y frotar las manos limpiando entre los dedos y bajo las uñas.
✓ Aclarar con abundante agua corriente.
✓ Secar las manos con una toalla de papel desechable.
✓ Cerrar la llave con la propia toalla de papel desechable.
✓ Tirar el papel desechable a un basurero con tapa de pedal y, si es posible, con bolsa de plástico, y cerrar el basurero.
Recomendaciones y orientaciones preventivas, específicas para el turismo de experiencias con vida silvestre en Chile.
Desarrolladas en base a los “Lineamientos de salud y bioseguridad COVID 19 para el turismo aventura” ´propuestos por la Adventure Travel Trade Association (ATTA)
Desarrolladas en base a los “Lineamientos de salud y bioseguridad COVID 19 para el turismo aventura” ´propuestos por la Adventure Travel Trade Association (ATTA)
As with any activity, wildlife experiences have advantages and disadvantages for implementing strategies to minimize the risk of COVID-19 transmission.
Advantages include the small group nature of safaris, that they take place outdoors, and that spacing and protection measures are easy to implement.
Disadvantages include the wide-ranging nature of how safaris are conducted (vehicle-based, on foot, boat-based, etc), the inclusion of lodging for multi-day safaris, and the common use of vehicles for transportation. These factors must be assessed and measures must be put in place to mitigate the transmission of COVID-19.
I. Group Management:
Small groups, FIT, or household groups should be favoured to promote distancing. Strive to keep trip participant numbers as low as reasonably possible.
• Physical distancing does not need to apply to household units.
• Consider offering the possibility of private trips for people who prefer not to sit in a vehicle with other guests, or ensure that distancing measures are implemented with a group of members from different household units.
• If undertaking a walking safari or wildlife experience, distancing measures for group members should be considered.
• Use face coverings when in situations of higher risk of virus transmission, such as when using transportation, in enclosed spaces, or when guests are in close proximity to one another.
• As of current knowledge, face shields do not provide the same level of protection as face coverings; face shields should be used as an additional layer of protection to face coverings or used when face coverings are not recommended (e.g high exertion aerobic activities)
II. Pre- Arrival, Instruction and Briefing
• Have screening procedures in place. Before joining the activity or experience ask guests to self-assess their physical condition and self-screen their risk profile. Inform guests that if they have symptoms, however mild, or are in a household where someone has symptoms, they are advised to stay at home.
• For longer trips, consider additional pre-trip recommendations and screening, such as suggesting steps to limit exposure to COVID-19, using screening questionnaires, or testing.
• Perform daily screening and monitoring measures, such as asking about symptoms or checking temperatures.
• Screening and monitoring measures should be extensive for staff members.
• Set clear standards and boundaries for COVID-19 health and safety measures and guest participation. Make available relevant information about the activity, such as the risks involved and the measures you are taking to manage COVID-19 risks. Ensure guests understand the risks and what is expected of them to participate.
• Provide ample access to hand washing facilities and sanitizer. Ask that guests sanitize hands when entering any building, kitchen, or dining facility, before starting an activity and as often as needed throughout the activity.
• Events and briefings should accommodate for social or physical distancing. Adapt the spaces and briefings to avoid the need to get close to guests and to increase guests’ understanding and compliance with the necessary additional COVID-19 measures. Consider holding briefings and gatherings outside whenever possible.
• When closer contact is required consider the use of face coverings.
III. Transport:
• The use of vehicles to transport clients includes a higher degree of COVID-19 transmission risk. Measures to mitigate risk should be used whenever possible; Open vehicle windows, provide space in between passengers, and have passengers wear face coverings. Consider the use of face shields or the use of private vehicles for transportation as additional measures.
• The choice of vehicle should also be considered. Most safari operators use open air 4x4 vehicles, which are preferred, that allow for reasonable spacing between guests.
• If members of more than one household unit are sharing a boat to undertake a water based wildlife safari, the choice of boat and number of guests allowed on the boat should be considered to allow for adequate spacing.
IV. Commencement of activity or experience: • Consider procedures for when wildlife is encountered that allow for safe distancing between guests whilst still enjoying the experience. • It is important to also ensure guests remain distanced from any wildlife (Whilst there have been very few cases of human to animal transmission of the virus, there is very little science or evidence to prove that humans cannot transmit the virus; such transmission could have a devastating consequence in species such as the Great Apes). • Consider the use of face coverings throughout the experience. • Maintain your company standards of distancing and sanitation when encountering other groups - remember they might not know nor be following the same health and safety standards that you require of your group. • When administering first aid, some distancing methods need to be adapted or cannot be used. Use Personal Protective Equipment - PPE such as face coverings and gloves. • Consider the need for defining additional COVID-19 evacuations protocols.
IV. Commencement of activity or experience:
• Consider procedures for when wildlife is encountered that allow for safe distancing between guests whilst still enjoying the experience.
• It is important to also ensure guests remain distanced from any wildlife (Whilst there have been very few cases of human to animal transmission of the virus, there is very little science or evidence to prove that humans cannot transmit the virus; such transmission could have a devastating consequence in species such as the Great Apes).
• Consider the use of face coverings throughout the experience.
• Maintain your company standards of distancing and sanitation when encountering other groups - remember they might not know nor be following the same health and safety standards that you require of your group.
• When administering first aid, some distancing methods need to be adapted or cannot be used. Use Personal Protective Equipment - PPE such as face coverings and gloves.
• Consider the need for defining additional COVID-19 evacuations protocols.
IV. Commencement of activity or experience:
• Consider procedures for when wildlife is encountered that allow for safe distancing between guests whilst still enjoying the experience.
• It is important to also ensure guests remain distanced from any wildlife (Whilst there have been very few cases of human to animal transmission of the virus, there is very little science or evidence to prove that humans cannot transmit the virus; such transmission could have a devastating consequence in species such as the Great Apes).
• Consider the use of face coverings throughout the experience.
• Maintain your company standards of distancing and sanitation when encountering other groups - remember they might not know nor be following the same health and safety standards that you require of your group.
• When administering first aid, some distancing methods need to be adapted or cannot be used. Use Personal Protective Equipment - PPE such as face coverings and gloves.
• Consider the need for defining additional COVID-19 evacuations protocols.
V. Dining:
• Distancing: consider alternatives to provide spacing, such as ample guest seating and spaced tables, offering private or outdoors eating locations, and scheduled meal times.
• Prevent surface contact where needed, for example:
• Identify high-use areas and touchpoints, such as; workstations, tables, menus, doors, utensils, or condiments.
• Clean high-use areas and touchpoints often with a rigorous enhanced sanitation regimen.
• Prevent contact in high-use areas when possible.
• Food and beverages should be served by staff members trained and observant of precautions.
• Consider serving individually served meals rather than buffet or self-service.
• Consider how meals are transported, covered, and consumed. Attempt to individually pack food items and cover meals with a reusable lid. For food samples, consider how the customer will handle and consume safely.
• Ensure food safety and restaurant cleaning is in line with local official guidance.
VI. Lodging:
• FIT or household groups should be favoured to promote distancing. Avoid members of separately booked groups sharing bedrooms.
• Attention should be paid to increased levels of sanitization and disinfection. Distancing and screening measures should all be implemented in line with hotel, local and official guidelines.
• For further information on lodging see Small Lodges amid COVID-19: Guidelines.
VII. Equipment:
Enhancing sanitation is a key part of mitigating COVID-19 risk. When at all possible, participants should avoid sharing equipment and should care for and carry their own personal equipment.
• Prevent surface contact where needed, for example:
• Identify high-use areas, such as, at base, office, transport
• Clean high-use areas and touchpoints often with a rigorous enhanced sanitation regimen.
• Prevent contact in high-use areas when possible.
• Each person should have their individual gear - binoculars, walking poles, lifejacket, etc.
• Individual gear that is worn next to skin (e.g. helmet, neoprene, sun guards) should be thoroughly washed after each use as a prevention against COVID-19 transmission via surface contact.
• Have guests size and choose equipment with minimum handling, care for and carry their own equipment.
• Use recommended methods for cleaning and sanitizing that have been determined to kill the COVID-19 virus, such as, appropriate rest time in between uses, or using soap and water or bleach solutions. Follow manufacturer’s instructions and the recommendations of official health and safety agencies.
• Consider implementing safe-handling procedures for personnel who use cleaning products to clean equipment to prevent harm from chemicals or crosscontamination.
• Consider sanitizing any equipment or item that could be a vector for COVID-19 transmission.
Advantages include the small group nature of safaris, that they take place outdoors, and that spacing and protection measures are easy to implement.
Disadvantages include the wide-ranging nature of how safaris are conducted (vehicle-based, on foot, boat-based, etc), the inclusion of lodging for multi-day safaris, and the common use of vehicles for transportation. These factors must be assessed and measures must be put in place to mitigate the transmission of COVID-19.
I. Group Management:
Small groups, FIT, or household groups should be favoured to promote distancing. Strive to keep trip participant numbers as low as reasonably possible.
• Physical distancing does not need to apply to household units.
• Consider offering the possibility of private trips for people who prefer not to sit in a vehicle with other guests, or ensure that distancing measures are implemented with a group of members from different household units.
• If undertaking a walking safari or wildlife experience, distancing measures for group members should be considered.
• Use face coverings when in situations of higher risk of virus transmission, such as when using transportation, in enclosed spaces, or when guests are in close proximity to one another.
• As of current knowledge, face shields do not provide the same level of protection as face coverings; face shields should be used as an additional layer of protection to face coverings or used when face coverings are not recommended (e.g high exertion aerobic activities)
II. Pre- Arrival, Instruction and Briefing
• Have screening procedures in place. Before joining the activity or experience ask guests to self-assess their physical condition and self-screen their risk profile. Inform guests that if they have symptoms, however mild, or are in a household where someone has symptoms, they are advised to stay at home.
• For longer trips, consider additional pre-trip recommendations and screening, such as suggesting steps to limit exposure to COVID-19, using screening questionnaires, or testing.
• Perform daily screening and monitoring measures, such as asking about symptoms or checking temperatures.
• Screening and monitoring measures should be extensive for staff members.
• Set clear standards and boundaries for COVID-19 health and safety measures and guest participation. Make available relevant information about the activity, such as the risks involved and the measures you are taking to manage COVID-19 risks. Ensure guests understand the risks and what is expected of them to participate.
• Provide ample access to hand washing facilities and sanitizer. Ask that guests sanitize hands when entering any building, kitchen, or dining facility, before starting an activity and as often as needed throughout the activity.
• Events and briefings should accommodate for social or physical distancing. Adapt the spaces and briefings to avoid the need to get close to guests and to increase guests’ understanding and compliance with the necessary additional COVID-19 measures. Consider holding briefings and gatherings outside whenever possible.
• When closer contact is required consider the use of face coverings.
III. Transport:
• The use of vehicles to transport clients includes a higher degree of COVID-19 transmission risk. Measures to mitigate risk should be used whenever possible; Open vehicle windows, provide space in between passengers, and have passengers wear face coverings. Consider the use of face shields or the use of private vehicles for transportation as additional measures.
• The choice of vehicle should also be considered. Most safari operators use open air 4x4 vehicles, which are preferred, that allow for reasonable spacing between guests.
• If members of more than one household unit are sharing a boat to undertake a water based wildlife safari, the choice of boat and number of guests allowed on the boat should be considered to allow for adequate spacing.
IV. Commencement of activity or experience: • Consider procedures for when wildlife is encountered that allow for safe distancing between guests whilst still enjoying the experience. • It is important to also ensure guests remain distanced from any wildlife (Whilst there have been very few cases of human to animal transmission of the virus, there is very little science or evidence to prove that humans cannot transmit the virus; such transmission could have a devastating consequence in species such as the Great Apes). • Consider the use of face coverings throughout the experience. • Maintain your company standards of distancing and sanitation when encountering other groups - remember they might not know nor be following the same health and safety standards that you require of your group. • When administering first aid, some distancing methods need to be adapted or cannot be used. Use Personal Protective Equipment - PPE such as face coverings and gloves. • Consider the need for defining additional COVID-19 evacuations protocols.
IV. Commencement of activity or experience:
• Consider procedures for when wildlife is encountered that allow for safe distancing between guests whilst still enjoying the experience.
• It is important to also ensure guests remain distanced from any wildlife (Whilst there have been very few cases of human to animal transmission of the virus, there is very little science or evidence to prove that humans cannot transmit the virus; such transmission could have a devastating consequence in species such as the Great Apes).
• Consider the use of face coverings throughout the experience.
• Maintain your company standards of distancing and sanitation when encountering other groups - remember they might not know nor be following the same health and safety standards that you require of your group.
• When administering first aid, some distancing methods need to be adapted or cannot be used. Use Personal Protective Equipment - PPE such as face coverings and gloves.
• Consider the need for defining additional COVID-19 evacuations protocols.
IV. Commencement of activity or experience:
• Consider procedures for when wildlife is encountered that allow for safe distancing between guests whilst still enjoying the experience.
• It is important to also ensure guests remain distanced from any wildlife (Whilst there have been very few cases of human to animal transmission of the virus, there is very little science or evidence to prove that humans cannot transmit the virus; such transmission could have a devastating consequence in species such as the Great Apes).
• Consider the use of face coverings throughout the experience.
• Maintain your company standards of distancing and sanitation when encountering other groups - remember they might not know nor be following the same health and safety standards that you require of your group.
• When administering first aid, some distancing methods need to be adapted or cannot be used. Use Personal Protective Equipment - PPE such as face coverings and gloves.
• Consider the need for defining additional COVID-19 evacuations protocols.
V. Dining:
• Distancing: consider alternatives to provide spacing, such as ample guest seating and spaced tables, offering private or outdoors eating locations, and scheduled meal times.
• Prevent surface contact where needed, for example:
• Identify high-use areas and touchpoints, such as; workstations, tables, menus, doors, utensils, or condiments.
• Clean high-use areas and touchpoints often with a rigorous enhanced sanitation regimen.
• Prevent contact in high-use areas when possible.
• Food and beverages should be served by staff members trained and observant of precautions.
• Consider serving individually served meals rather than buffet or self-service.
• Consider how meals are transported, covered, and consumed. Attempt to individually pack food items and cover meals with a reusable lid. For food samples, consider how the customer will handle and consume safely.
• Ensure food safety and restaurant cleaning is in line with local official guidance.
VI. Lodging:
• FIT or household groups should be favoured to promote distancing. Avoid members of separately booked groups sharing bedrooms.
• Attention should be paid to increased levels of sanitization and disinfection. Distancing and screening measures should all be implemented in line with hotel, local and official guidelines.
• For further information on lodging see Small Lodges amid COVID-19: Guidelines.
VII. Equipment:
Enhancing sanitation is a key part of mitigating COVID-19 risk. When at all possible, participants should avoid sharing equipment and should care for and carry their own personal equipment.
• Prevent surface contact where needed, for example:
• Identify high-use areas, such as, at base, office, transport
• Clean high-use areas and touchpoints often with a rigorous enhanced sanitation regimen.
• Prevent contact in high-use areas when possible.
• Each person should have their individual gear - binoculars, walking poles, lifejacket, etc.
• Individual gear that is worn next to skin (e.g. helmet, neoprene, sun guards) should be thoroughly washed after each use as a prevention against COVID-19 transmission via surface contact.
• Have guests size and choose equipment with minimum handling, care for and carry their own equipment.
• Use recommended methods for cleaning and sanitizing that have been determined to kill the COVID-19 virus, such as, appropriate rest time in between uses, or using soap and water or bleach solutions. Follow manufacturer’s instructions and the recommendations of official health and safety agencies.
• Consider implementing safe-handling procedures for personnel who use cleaning products to clean equipment to prevent harm from chemicals or crosscontamination.
• Consider sanitizing any equipment or item that could be a vector for COVID-19 transmission.
